Benefits and Money Advice Service

Benefits and Money Advice Service is a partnership between major charities The Royal British (TRBL), the Royal Air Force Benevolent Fund (RAFBF), Citizen Advice and Citizen Advice Northern Ireland. TRBL and the RAFBF have funded Caseworkers at various Citizen Advice bureaux around the country forming a network of advisers giving supportive assistance to serving and ex-Service personnel, their partners and families on benefits and money matters. In Derbyshire and Nottinghamshire the North East Derbyshire Citizens Advice Bureau has been funded and they can give advice throughout the two counties.


The BMA Team at the North East Derbyshire Citizens Advice Bureau can give Debt and Money Advice and assist on all aspects of debt and on the options available. Advice can be given face to face or over the telephone, and the Team regularly conduct home visits to vulnerable clients and those with special needs.


The Team can advise and assist on Debt Management Plans, Individual Voluntary Arrangements (IVA's), bankruptcy, bailiffs, court forms, creditor negotiation and repossessions including representation at court hearings in some cases. The bureau has a high success rate with applications on behalf of clients of various charitable organisations including The Royal British Legion.


North East Derbyshire Citizens Advice Bureau has produced a Debt Management Plan & Guide to assist you to deal with your debts. It is completely free to use with any payments you make going to your creditors in full, which is good news for you and for them. There are no start up costs or fees to pay and the CAB do not receive any funding, commission or donations from creditors out of your payments. A debt help guide and information pack to assist clients who are facing debt and financial problems can be downloaded from the NED-CAB website on the following link Debt Help and Information Guide. You do have to enter any of your personal details to use the debt guide.


There are a number of fact sheets also available on the same website covering a wide range of issues concerning debt and money advice.


North East Derbyshire Citizens Advice Bureau is committed to providing free, confidential, independent, impartial advice to all and wish to make it clear that they are not associated with, and nor do they recommend or endorse any individual Debt Management Businesses, Partner Companies or IVA providers.


If you are unsure of what your Benefits Rates or Tax Credits entitlements should be then the amounts for the year 2011 - 2012 are published on the following Link.


If you have a query regarding the breakdown of your benefits income you can contact the Benefits Agency on the following telephone numbers:

If you are over 60 and live anywhere in Derby or Derbyshire 0845 606 0265
If you are under 60 and live in Derby 0845 608 8506
If you are under 60 and live in  Derbyshire 0845 608 0845

For serving and ex-Service personnel, their partners or their families requiring help from the Benefits and Money Advice Service in Derbyshire contact Poppy Support in Derbyshire.



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